The results of the Town’s 2013 Citizen Survey, which is designed to measure the satisfaction of residents with Parker's municipal government service delivery, ask pertinent policy questions and gather opinions on potential future projects and goals, are now available. The survey gives residents an opportunity to provide performance feedback to their local government, as well as communicate priorities for community planning and resource allocation. The focus on quality of service delivery helps Council, staff and the public set priorities for budget decisions and lays the groundwork for tracking community opinions about core the responsibilities of the Town government, helping to ensure maximum service quality over time.
Conducted by National Research Center, the 2013 Parker Citizen Survey was administered by mail to a representative sample of 3,000 Parker residents in January 2013. The Town received a 28% response rate, with 808 respondents.
2013 survey results show that Parker’s most highly-rated strengths continue to be Quality of Life/Sense of Community; quality of overall Town and Police employees; and Parks, Recreation and Trails. Areas that were noted as opportunities for improvement include a need for more restaurants and grocery stores; availability of public transportation and a need for increased communication with citizens.
Respondents also noted a high use of services and activities in Parker’s Historic Downtown and indicated that they had done the following at least once in the past year: 90 percent visited a restaurant; 84 percent did shopping; and 83 percent attended a fair or festival. An interest in additional services in the downtown area was also noted, with 87 percent wanting additional fairs and festivals; 85 percent calling for more shopping options and 78 percent indicating a desire for more shows at the Parker Arts, Culture and Events (PACE) Center.
The Town’s first Citizen Survey was completed in 1999, with new surveys following every two years through 2009. Each survey asks the same set of general questions, as well as a new series of pertinent policy questions. The Citizen Survey was put on hold in 2010 due to budgetary concerns and reinstated with the 2013 survey.
For additional information, or to view the full 2013 survey results, please visit the Town of Parker Web site at www.parkeronline.org/citizensurvey or call us at 303.841.0353.