The Professional Standards Division is an internal administrative investigations unit that reports directly to the Chief of Police. This division is responsible for investigating complaints that are received from members of the public concerning the performance, demeanor and behavior of police personnel. The unit also conducts internal investigations concerning violations of Department policy.
The Professional Standards Division conducts internal audits concerning appropriate use-of-force standards, police pursuits, personnel records retention and other Department policies and functions. The unit works in cooperation with the Town Attorney’s Office and reviews matters of civil liability for the Department and the Town. They also assist in coordinating and implementing policies and procedures aimed at improving police services to our community in accordance with accreditation standards. As a result, they also provide training for police personnel concerning complaint documentation and investigation, as well as employee discipline and professionalism standards.
As the Town continues to grow, so does the need to provide services that meet or exceed the expectations of Town residents. The Professional Standards Division is also working towards National Accreditation through the Commission on Accreditation for Law Enforcement Agencies (CALEA).